Versand

Shipping Policy

Last Updated: September 14, 2026

At Gatherora, we aim to make the delivery process straightforward and predictable. This Shipping Policy explains available shipping charges, order handling, delivery expectations, and circumstances that may affect delivery.

1. Shipping Charges

We currently offer:

Orders of $10.00 or more: Free shipping

Orders below $10.00: $5.99 shipping charge

The applicable shipping charge will be displayed during checkout before the order is submitted.

2. Order Processing

Orders are generally prepared for shipment after payment has been successfully authorized.

Processing time may vary depending on:

Order volume;
Product availability;
Verification requirements;
Holidays;
Weekends;
Carrier schedules; and
Other operational circumstances.

An order may require additional processing time when information supplied by the customer is incomplete or inconsistent.

3. Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

Before submitting an order, please verify:

Street number;
Street name;
Apartment, suite, or unit number;
City;
State;
ZIP code; and
Any other information necessary for successful delivery.

If an order is shipped to an address entered incorrectly by the customer, additional shipping charges or other limitations may apply.

4. Shipping Confirmation

When available, customers may receive shipping or tracking information after an order has been dispatched.

Tracking information is provided for convenience and is generally controlled by the applicable carrier.

A tracking number may not immediately display movement after it is created because carrier systems may require time to scan and process the package.

5. Delivery Estimates

Any delivery timeframe displayed on the website or communicated by us is an estimate unless expressly stated otherwise.

Actual delivery may be affected by:

Weather;
Carrier delays;
Transportation disruptions;
Holidays;
High-volume periods;
Incorrect addresses;
Regional delivery conditions;
Customs or governmental procedures where applicable; and
Other events outside our reasonable control.

We do not guarantee a specific delivery date unless expressly agreed in writing.

6. Delayed Packages

If tracking indicates that a package is delayed, customers should allow reasonable additional time for the carrier to complete delivery.

If a package remains substantially delayed or tracking indicates an unusual delivery problem, please contact us at:

disputes@gatherora.click

We will review the available order and tracking information and determine what assistance may reasonably be provided.

7. Lost Packages

If a carrier confirms that a package has been lost, we will work with the customer and carrier to determine an appropriate resolution.

We may request delivery records, tracking information, address confirmation, or other information before resolving a lost-package claim.

8. Delivered but Not Received

If tracking indicates that a package was delivered but you cannot locate it, please first check:

Your front door;
Mailroom or package room;
Household members;
Building management;
Neighbors;
Other designated delivery locations.

You may also contact the carrier directly.

If the package remains missing, contact us at disputes@gatherora.click with your order number and shipping details.

9. Damaged Packages

If a package appears damaged upon delivery, customers should photograph the packaging and merchandise when reasonably possible.

If the merchandise itself is damaged, contact us promptly with photographs and order information so we can evaluate the issue under our Return and Refund Policy.

10. International Shipping

Unless expressly stated on the website or at checkout, our standard shipping offering is intended for eligible U.S. deliveries.

If international shipping becomes available, additional shipping costs, taxes, duties, customs requirements, import restrictions, and other charges may apply.

11. Shipping Address Changes

If you need to change a shipping address after placing an order, contact us as soon as possible.

We cannot guarantee that an address can be changed after the order has entered fulfillment or been transferred to a carrier.

12. Shipping Restrictions

We may restrict shipment to certain addresses when necessary because of carrier limitations, fraud-prevention procedures, regulatory requirements, operational limitations, or other legitimate business reasons.